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Effect Mechanism of Civil Aviation Flight Attendants Resilience on the Safety Behaviors

Hui Bao

Abstract


In order to effectively improve the safety behavior of aviation safety personnel and better guarantee the safety of passenger cabin,
the psychological flexibility is taken as the cut-in point, and the personal and organizational levels of aviation safety personnel are combined, a
theoretical model of the influence mechanism of aviation safety personnels psychological resilience on safety behavior was established, and the
data collected from 256 aviation safety personnel were investigated by means of multiple regression method, empirical analysis of the theoretical
model. The results show that the resilience of aviation safety personnel has a significant positive effect on their safety behavior, and emotional
exhaustion plays a mediating role between resilience and safety behavior the sense of organizational justice plays a positive and significant role in
the relationship between resilience and safety behavior. The research reveals the influence mechanism of aviation safety personnels resilience on
their safety behavior, which can provide theoretical support and practical guidance for aviation safety personnels safety management.

Keywords


Aviation Safety Personnel; Mental Flexibility; Emotional Exhaustion; Sense of Organizational Justice; Safety Behavior

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DOI: http://dx.doi.org/10.18686/frim.v2i6.4680

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