Design of Key Indicators in Performance Management of Bank Employees in E-Banking
Abstract
In order to build a scientific and reasonable key index system for bank e-banking employee performance management, based on the
principles of science and operability, the system is aligned with the banks strategic objectives and takes into account the dynamics and foresight. Through the design of key indicators for customer orientation, work efficiency and innovation, teamwork and organizational contribution, business growth and risk management, etc., it is analyzed that the system helps to optimize and improve the performance management of
e-banking employees.
principles of science and operability, the system is aligned with the banks strategic objectives and takes into account the dynamics and foresight. Through the design of key indicators for customer orientation, work efficiency and innovation, teamwork and organizational contribution, business growth and risk management, etc., it is analyzed that the system helps to optimize and improve the performance management of
e-banking employees.
Keywords
Bank e-banking; Employee performance management; Key performance indicators; Indicator design; Performance improvement
Full Text:
PDFReferences
[1] Zhang Ling. Practices and Thoughts on Strengthening Performance Management of Middle and Back Office Employees in Commercial
Banks[J]. North Finance, 2024, (05):57-61.
[2] Wu Mingzi. Research on optimization of employee performance management in G bank based on BSC [D]. Guizhou University, 2023.
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A[D]. Jiangxi University of Finance and Economics, 2023.
DOI: http://dx.doi.org/10.70711/frim.v2i12.5702
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