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Exploring the Value of Customer Relationship Management in Corporate Marketing

Chen Zhao

Abstract


This paper provides an in-depth analysis of the connotation and mechanism of customer relationship management, discusses the
important value it plays in enterprise marketing, and then analyzes the impact of customer relationship management on enterprise marketing.
Finally, based on the analysis, two suggestions are put forward, aiming to help enterprises make good use of customer relationship management to promote marketing development and achieve sustainable development.

Keywords


Customer relationship management; Business development; Marketing; Significant value

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References


[1] Zhang Shuang. Analysis of customer relationship management in enterprise marketing[J]. Old Brand Marketing, 2024, 14(4):171-173.

[2] Wang Mingxia. Analysis of the importance of enterprise marketing to do a good job of customer relationship management[J]. China

Economic and Trade, 2024, 29(31):240-241.

[3] Lei Yaming. Logistics marketing in the digital era: innovation-driven, network marketing and customer relationship building[J]. China

Storage and Transportation, 2024, 35(6):189-190.




DOI: http://dx.doi.org/10.70711/frim.v3i3.6195

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